[{"data":1,"prerenderedAt":759},["ShallowReactive",2],{"/en-us/blog/our-handbook-is-open-source-heres-why":3,"navigation-en-us":32,"banner-en-us":460,"footer-en-us":477,"Sid Sijbrandij":722,"next-steps-en-us":739,"footer-source-/en-us/blog/our-handbook-is-open-source-heres-why/":754},{"_path":4,"_dir":5,"_draft":6,"_partial":6,"_locale":7,"seo":8,"content":16,"config":22,"_id":25,"_type":26,"title":27,"_source":28,"_file":29,"_stem":30,"_extension":31},"/en-us/blog/our-handbook-is-open-source-heres-why","blog",false,"",{"title":9,"description":10,"ogTitle":9,"ogDescription":10,"noIndex":6,"ogImage":11,"ogUrl":12,"ogSiteName":13,"ogType":14,"canonicalUrls":12,"schema":15},"Our Handbook is open source: here's why","In this post we’re explaining the reasons why having an open source Handbook works for us and how it can help you.","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749665885/Blog/Hero%20Images/love-the-sun-gitlab.jpg","https://about.gitlab.com/blog/our-handbook-is-open-source-heres-why","https://about.gitlab.com","article","\n                        {\n        \"@context\": \"https://schema.org\",\n        \"@type\": \"Article\",\n        \"headline\": \"Our Handbook is open source: here's why\",\n        \"author\": [{\"@type\":\"Person\",\"name\":\"Sid Sijbrandij\"}],\n        \"datePublished\": \"2016-07-12\",\n      }",{"title":9,"description":10,"authors":17,"heroImage":11,"date":19,"body":20,"category":21},[18],"Sid Sijbrandij","2016-07-12","\nIn the past two years we’ve gone from a team of 10 people to a team of 90+, spread across\n26 countries. As a remote-only company, there is a stronger need to document and broadly share\nour policies and procedures.\n\nIn this post we’re explaining the reasons why having an open source Handbook\nworks for us, and how it can help you, whether you’re working at or running a company of\nyour own.\n\n\u003C!-- more -->\n\n## Remote-only communications\n\nEffective communication is the lifeblood of any company or team. At GitLab,\nwe needed to ensure our communications methods were scalable for a growing company, and that\nthey could simplify onboarding for new hires in various countries. Since at a remote-only\ncompany you can’t turn to the person next to you and ask where a file is kept. We needed\nsomething that everyone could access, no matter where they are.\n\nPlus, we value results, transparency, sharing, efficiency, and collaboration.\nWith all that in mind, it just made sense that we would create an open source\ncompany [Handbook]. Our Handbook is actually under a [Creative Commons][cc-by] license,\nmeaning that as long you attribute GitLab you’re free to copy and use it at will.\nWe welcome you to do that if you wish!\nThis way nobody has to reinvent the wheel.\n\nRunning a company out in the open isn’t the usual way,\nand we want more people to be doing it. By putting our\nHandbook out in the open, we’re making it easy for people to pick up on what\nwe’ve already learned, without having to start from square one. You can also\nsee how we achieved the current thinking, since you can see historical states and edits.\n\n## Hiring\n\nPeople considering a job will know what they’re getting into. Having an openly\navailable Handbook makes it pretty easy for people to learn about our company\nculture and processes before they decide to work here. As part of the hiring\nprocess, it makes things more efficient.\n\n> _Being able to get a look inside the company and not having to fully rely on the\nrepresentatives of the company makes you feel more confident — you don’t feel like\nyou’re being sold. By looking at the handbook, I was able to answer key questions like, \"do I see myself\nworking here\" and \"is everything I’m hearing from my interviewers aligned with what I’m reading in the Handbook?\"\nFor me, I could see myself working in an organization that had thoughtfully crafted how teams could best work together.\nAnd three months in to my role at GitLab, the Handbook is aligned with what I heard and it is constantly being\nupdated to reflect the latest needs of our team.”_ - [Amara Nwaigwe], Senior Product Marketing Manager at GitLab.\n\n## Transparency\n\nTransparency keeps us honest. If we don’t want to publicize a company policy or practice,\nthat probably means it shouldn’t be part of our company culture. Putting it all out\nthere ensures we keep our practices up to a high standard.\n\n## WIP\n\nWhen Handbooks are not open and not easily accessible, they often grow stale. The reality is that companies are fluid.\nCompanies scale up and down, people come and go, processes changes, and priorities shift. Amidst all of that change,\nwe believe that it is important to have a central place where the full team can make changes to update the\nworking guidelines to reflect the organization at its current state. Our Handbook is\nalways a Work in Progress (WIP). We use the same procedures to change our Handbook as we do for\neverything else, so changing a process = changing the Handbook. It’s totally simultaneous.\nIt’s also very easy to see how a process has changed by looking at the history of\nmerge requests associated with it.\n\n## Efficiency\n\nAn open Handbook that is always updated to reflect the latest policies and procedures means that\neveryone is up to speed. Onboarding new hires — and onboarding everyone regarding new\npolicies — is time consuming, and someone is always left out. If time is tight, training\nsuffers. Having a living, open-source Handbook means that when changes are made, we all know.\nEveryone is always up to speed on what has changed and why.\n\n## Advice on getting started\n\nIf you've ventured off this page to take a look at our Handbook you're probably thinking,\nthat thing is massive and it's unrealistic that your team will find the time to create something like that.\nHere's some advice to help you get started.\n\n* Think about the processes that are universal to your team or company (e.g. values, onboarding, communication, etc.). Focus on these first because they are the ones that most people will have opinions on and they will have the largest effect on your organization because they impact nearly everyone at the company.\n* Create a shared document and ask others to contribute to it. 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